Frequently Asked Questions
| SEARCHING FOR POSITIONS |
| Q: How can I find all positions open where I live? |
| Q: How can I search for a specific type of position? |
| Q: Can I search for multiple criteria at once? |
| Q: How do I find out more information on an open Position? |
| Q: What does the Job Alert Agent do? |
| Q: How do I create, edit, or delete my Job Alert Agent? |
APPLYING FOR POSITIONS |
| Q: How do I apply to a position of interest? |
| Q: Why do I need to create a resume profile? |
| Q: Can I submit a paper application? |
| Q: I do not have an e-mail address. How can I apply for employment at Osram Sylvania? |
| Q: Can I submit my resume online? |
| Q: What kinds of file attachments are accepted? |
| Q: Can I copy selected information from another electronic document? |
| Q: Can I apply for employment at Osram Sylvania if I do not have a resume? |
| Q: What if I am not ready to fill out the online application at this time? |
| Q: What if I am unable to fully complete my application at this time? |
| Q: Can I drop off, mail, fax, or e-mail my resume to you? |
| Q: Should I send you a Hard Copy of my resume after I have submitted it online? |
| Q: I do not have a computer; how should I apply online? |
| Q: I have a disability/impairment that prevents me from using your online application system. What other options do I have for applying? |
| Q: Do I have to include my Social Security Number (SSN/SIN) to apply? |
| Q: Is it safe to enter my information on your website? |
| Q: Can I just submit my resume for future consideration and without applying for a specific position now? |
| Q: Will I be considered for other positions when applying for a specific position or do I need to apply separately for each position I am interested in? |
AFTER YOU APPLY |
| Q: After I submit my job application will I receive a response? |
| Q: How do I change or update my information on my online resume profile? |
| Q: Can I change the answers to a Screening Questionnaire after I've already taken it? |
| Q: HELP! I've forgotten my password! |
| Q: HELP! I cannot remember my “Username”. How can I access my resume? |
GENERAL INFORMATION |
| Q: What browsers are supported by this application? |
| Q: Do you have internship opportunities? |
SEARCHING FOR POSITIONS |
Q: How can I find all positions open where I live? |
| A: You may search for position openings where you live by using the drop down menu to select the location you desire. It is important to note that while all locations will appear, there may not always be positions open in the area you are searching. If you do not find a position in the area you desire, you should apply to the General Application and set up a Job Alert. An email will be sent to you when new positions open that are of interest to you in your area. |
Q: How can I search for a specific type of position? |
| A: You may search for a specific type of position by using the drop down menu to select a category. If you cannot find a category that fits your search criteria, you may also use the Keyword section to search by a specific word. |
Q: How can I search for a specific type of position? |
| A: You may search for a specific type of position by using the drop down menu to select a category. If you cannot find a category that fits your search criteria, you may also use the Keyword section to search by a specific word. |
Q: Can I search for multiple criteria at once? |
| A: Yes, you may search for multiple criteria at once. For example, you may wish to find a position in California (Location) in Customer Support (Category). It is important to note that the more specific your search criteria, the more defined your results will be. |
Q: How do I find out more information on an open Position? |
| A: You can find out details on a position by hovering your mouse over the position title. A preview of the job description will display. You can learn more by clicking on the title of the open position which will bring you to the Job Description page. The Job Description page will have the Job Description and Required Skills, Duration and more. You will also be able to apply directly from this page by entering your email address and clicking the "Apply" link which is located at the bottom of the Job Description page. |
Q: What does the Job Alert Agent do? |
| A: The Sylvania Job Alert Agent is a convenient, automated way to search for a job. This tool will allow you to select positions, locations, and fields of interest. Sylvania will then e-mail you about new opportunities as they become available, customized for your interest and expertise! You can sign up to receive notifications on more than one type of job/category etc. as all fields are multi-select. |
Q: How do I create, edit, or delete my Job Alert Agent? |
| A: At the bottom of the Job Search page you will see a mailbox symbol. Next to the symbol you will see a link to set up a job alert. You'll need to create a Job Alert profile using your name, email address and a password and then select the criteria for the types of jobs you want to receive notifications about. To edit or delete your Job Alerts, log in to your job alert agent account using the same link mentioned above and change your preferences or click the Remove job alert link. |
APPLYING FOR POSITIONS |
| Q: How do I apply to a position of interest? |
| A: You can apply to a position by clicking the "Apply" link which appears on the Search Results page as well as each individual Job Description page. |
Q: Why do I need to create a resume profile? |
| A: You will need to create a resume profile to apply for a job at Osram Sylvania. You can come back to this site anytime to apply for additional jobs using the same resume profile that you created, edit your information, and track your application history. |
Q: Can I submit a paper application? |
| A: No. Osram Sylvania does not accept paper applications. |
Q: I do not have an e-mail address. How can I apply for employment at Osram Sylvania? |
| A: We maintain the vast majority of communication with our candidates via e-mail and this is also how you can stay informed about new job openings, so it is important to have an e-mail address. |
| If you do not currently have an e-mail address, please create an e-mail account with one of the free services like Yahoo!, Gmail, Hotmail, Mail.com, or AOL. Please select the e-mail provider you would like to host your free e-mail account and follow their instructions for account set up. If you use spaces in your e-mail account name, please note that it may not work with our online application form. |
Q: Can I submit my resume online? |
| A: Yes, you may submit your resume online. In fact, by uploading your resume on our site, our software will automatically populate some fields on the application for you. You will then only need to fill in the additional fields to apply. |
Q: What kinds of file attachments are accepted? |
| A: Microsoft Word (.doc), Adobe PDF, and other text formats (txt, rtf) are the preferred formats. |
Q: Can I copy selected information from another electronic document? |
| A: Yes, you can copy and paste the information from any text format document, such as Microsoft Word, WordPerfect, Notepad, or other text formats directly into the appropriate fields in the application form. |
Q: Can I apply for employment at Osram Sylvania if I do not have a resume? |
| A: Yes. If you do not have a resume, you can still search and then apply for a job. There will be a form provided where you can fill in your information. It is best to add your past employment information and skills in the empty Resume text box as this is easily accessible to our recruiters. |
Q: What if I am not ready to fill out the online application at this time? |
| A: If you have started, but do not wish to complete the online application at this time, just simply close the browser window and with that all your information will be deleted. |
Q: What if I am unable to fully complete my application at this time? |
| A: Unfortunately you cannot partially complete and save the application form, so please make sure you have all the necessary information ready before you start the online application process. Please allow yourself enough time to fill out the initial application; all required fields must be completed, otherwise you won’t be able to submit your application to us. You will only need to do this the very first time you use our online application system, after that you’ll be able to access your profile online and make changes. |
Q: Can I drop off, mail, fax, or e-mail my resume to you? |
| A: We no longer accept resumes via drop off, mail, e-mail, or fax. To be considered for any position at Osram Sylvania, you must apply online. |
Q: Should I send you a Hard Copy of my resume after I have submitted it online? |
| A: No. It's not necessary to send a hard copy of your resume. Applying online is the only way to be considered for Osram Sylvania job openings. We maintain a secure website where all of your information is protected. |
Q: I do not have a computer; how should I apply online? |
| A: If you do not own a computer, please check with your local public library and/or the local Department of Labor office (Career Center) for resources and assistance with job search and applications. |
Q: I have a disability/impairment that prevents me from using your online application system. What other options do I have for applying? |
| A: If due to a disability or impairment you find it difficult to use our online application system, please contact us via email so that alternate arrangement can be made for you. Please email diversity.recruiter@sylvania.com. |
Q: Do I have to include my Social Security Number (SSN/SIN) to apply? |
| A: No. You do not have to provide Osram Sylvania with your Social Security Number for the initial application. |
Q: Is it safe to enter my information on your website? |
| A: Yes, our web pages are secure and certified by VeriSign. We take the utmost care to protect your information. |
Q: Can I just submit my resume for future consideration and without applying for a specific position now? |
| A: Yes. You can submit a general employment application for future consideration by applying to Job ID 1807, the General Application. Please note that if you’d like to be considered for a particular position it is best to apply for that position directly. |
Q: Will I be considered for other positions when applying for a specific position or do I need to apply separately for each position I am interested in? |
| A: If you’d like to be considered for more than one position you should apply online directly for each position that is of interest to you. Once you have applied for a position at Osram Sylvania, your online profile will be stored in our system which you will be able to access with your username (email address) and password. You can use the same profile to apply for several jobs. |
AFTER YOU APPLY |
Q: After I submit my job application will I receive a response? |
| A: When you first register on our website and submit your profile or when you apply for a specific position, you will receive an acknowledgement e-mail that we have received your submission. After that candidates who are selected for an interview with the Human Resources department and/or our hiring managers will be notified. |
Q: How do I change or update my information on my online resume profile? |
| A: When first registering your information through our online application system, your email address becomes your username and you will be asked to create a password. With your username (email address) and password, you have the ability to log back in to your application and update any information. If there is a change in your skills or employment history (for example, you want to add a new employer to your profile) or you need to update your contact information, you can log in at your convenience to make those updates. You can also update attachments such as cover letters, portfolios, etc… |
Q: Can I change the answers to a Screening Questionnaire after I've already taken it? |
| A: No. Screening Questionnaires cannot be edited once they are completed. They are not timed tests, so please take your time to think about your answers before completing the questions. |
Q: HELP! I've forgotten my password! |
| A: There is a link on the login screen labeled "Forgot Password?" Click on this link and then enter the e-mail address you used when you created your resume profile. The system will automatically e-mail your password information. |
Q: HELP! I cannot remember my “Username”. How can I access my resume? |
| A: Please note that your username is your email address. If you cannot remember the e-mail address you used, then please contact us via phone and our system administrator will attempt to find the email address you used. If we cannot locate your information you will need to create an entirely new profile, so please write down your username and password when you first register. |
GENERAL INFORMATION |
Q: What browsers are supported by this application? |
| A: All major browsers including Internet Explorer, Mozilla Firefox, Opera, and AOL are supported. |
Q: Do you have internship opportunities? |
| A: All internship openings are posted online. To find available internship positions type “intern” into the keyword box and click submit. |

