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Careers

Banquet Server (3917)     
Location: Whippany, NJ Property: Marriott Hanover
Salary: Highly Competitive Salary Date Posted: 9/23/2009
Type of Position: Non-Management/Hourly Relocation Available: No


Company Overview
HEI views our associates as our greatest resource, and we hire and develop the best.

We have a culture of winning; we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving…yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.

Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.

An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.

Property Overview
Marriott Hanover 1401 Rt 10 E Whippany, NJ 07981 Phone: (973) 538-8811 Beautifully situated in the Whippany/Parsippany Area, the Marriott Hanover is located just miles outside New York City and Newark Liberty International Airport. Renovated in 2007 the hotel has an elegant comfortable lobby, indoor and outdoor pool and state of the art fitness center. Surrounded by over 50 Fortune 500 companies, the 353-room Marriott Hanover is ideal for business meetings with over 18,000 sq feet of flexible meeting space. Additionally, the hotel is home to the Auld Shebeen, an authentic Irish Pub fashioned in Ireland from reclaimed materials and reassembled at the Marriott Hanover. Recently purchased by HEI Hotels & Resorts, the hotel is part of the fastest growing owner/operator in hospitality, featuring strong leadership, excellent benefits, and growth opportunities across the US.

Description
ON CALL POSITION... weekends and evenings are common. Previous Banquet Server experieince PREFERRED.

Job Description
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

•Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
•Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
•Greet guests and respond to requests in a friendly and courteous manner.
•Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
•Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
•Replenish beverages as necessary, and check with guests for overall satisfaction.
•Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
•Comply with attendance rules and be available to work on a regular basis.
•Perform any other job related duties as assigned.

Experience, Skills and Knowledge
•Hotel experience preferred.
•Can communicate well with guests.
•Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
•Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware.
•Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
•Ability to remember, recite and promote the variety of menu items.
•Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker.
•Ability to stand for long periods of time.
•Must have the ability to communicate in English.

HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
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