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Careers

Banquet Server (3727)     
Location: Minneapolis, MN Property: The Westin Minneapolis
Salary: Highly Competitive Salary Date Posted: 7/27/2009
Type of Position: Non-Management/Hourly Relocation Available: No


Company Overview
HEI views our associates as our greatest resource, and we hire and develop the best.

We have a culture of winning; we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving…yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.

Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.

An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.

Property Overview
The Westin Minneapolis 88 6th Street Minneapolis, MN 55402 Tel: 612.333.4006 Guest Rooms: 214 Meeting Space: 7,891 sq. ft. Transformed from Minneapolis’ historic Farmers & Mechanics Bank building in 2007, originally built in 1941, the landmark features the original 34-foot vaulted bank lobby, marble staircase and wood carved emblems signifying the leading industries of the World War II era. The Hotel is conveniently connected to the skyway system, and is also a short walk from the Minneapolis Convention Center and Metrodome. The Hotel’s 214 rooms boast an intriguing combination of sophistication and rejuvenation, while B.A.N.K is considered one of the top restaurants in all of Minneapolis. Our associates are part of a cohesive team dedicated to our collaborative success and we were distinguished by AAA as a 4-Diamond Hotel. The Westin Minneapolis is proudly owned and operated by HEI Hotels and Resorts, who’s core investment is passionate people.

Description
Job Description
Part-time position.

Assist Banquet Captain in the serving of guests during banquet functions to ensure positive guest experience.

•Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
•Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
•Greet guests and respond to requests in a friendly and courteous manner.
•Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
•Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
•Replenish beverages as necessary, and check with guests for overall satisfaction.
•Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
•Comply with attendance rules and be available to work on a regular basis.
•Perform any other job related duties as assigned.

Experience, Skills and Knowledge
•Hotel experience preferred.
•Can communicate well with guests.
•Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
•Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware.
•Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
•Ability to remember, recite and promote the variety of menu items.
•Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker.
•Ability to stand for long periods of time.
•Must have the ability to communicate in English.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family’s needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our ‘YouDecide’ and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.


HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
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