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| Assistant Banquets Manager Estancia La Jolla Hotel & Spa - La Jolla, CA |
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| Status: | Full-time | Type of Position: | Mid- & Senior-Level Management |
| Salary: | Based on experience | Category: | Food & Beverage |
| Bonus Eligibility: | Eligible | Relocation Availability: | Available |
| Position Description: |
| Who We Are: Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development. Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size. This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business. Our Culture: The Estancia La Jolla Hotel & Spa fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with DH&R. We are located in the beautiful city of La Jolla. We promote a great work environment, our associates are extremely proud to work here and of what we have accomplished! BASIC FUNCTION: Assist in leading, managing and facilitating the needs of the entire Banquet Department staff, ensuring services and offerings are commensurate with guests’ expectations while consistently enforcing the established service standards. ESSENTIAL FUNCTIONS: 45% Utilize established controls and systems to ensure all financial goals of are met, ensure all service standards are executed consistently and product and equipment offerings are according to specifications. Ensure all Food & Beverage associates are in full compliance of the hotel’s policies and procedures. Attend all pre & post-convention meetings. 20% Assist in the resolution of all procedural and convivial challenges inter-departmentally. Create staffing schedules to meet the expectations of the assigned functions. Meet with the Culinary, Conference and Catering teams to confirm any and all special service needs for all group functions. Assist in the setup of banquet rooms, monthly inventory, and collection of payments and ordering of supplies. 20% Conduct service and product training/ audits within the department on a regular basis, general maintenance & cleanliness throughout all meetings and functions spaces is executed daily. Complete all assignments on time, accurately and to the specifications as required or requested 5% Attend BEO meetings and departmental meetings as requested or assigned. Assist in selecting, training, supervising, disciplining and counseling of associates in accordance to Estancia La Jolla Hotel & Spa policies and procedures. SUPPORTIVE FUNCTIONS: • Audits guests’ checks, department changes and files to ensure accuracy. • Assist in the creation and distribution of accurate written materials. • Ensures, menus are utilized according to Estancia La Jolla Hotel & Spa standards and policies. • Ensures all Food & Beverage associates are certified in both Food Handlers & “TIPS” classes. • Follow-up with guests from large parties and special events, by sending a thank you card and invitation to return. • Distributes daily to the General Manager, Executive Chef and Food & Beverage Director, an electronic Food and Beverage report covering all outlets financial activities. • Performs other duties and responsibilities as assigned or required. |
| Position Requirements: |
| QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE ľ High school graduate or equivalent. ľ Two years in a Banquet supervisory or management capacity. ľ Strong organizational skills. ľ Ability to think clearly in an active work environment. ľ Detail oriented. ľ Exceptional follow through and follow-up skills. ľ Ability to maintain a calm and positive demeanor a a sometimes stressful work environment. Luxury property and 4 Star / 5 Star experience preferred. |
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Even if you are not a Destination Hotels & Resorts associate, we encourage you to submit the resumes of your friends or colleagues for management positions with Destination Hotels & Resorts! We actively track our referrals through our recruitment system and when management candidates are hired, their referral source is verified. If a management candidate indicates you as the referrer an American Express Gift Card worth $500.00 will be mailed to your attention at the address provided.
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